Location: Reading (travel to sites across London and South East is required).
Salary: up to £55,000 p.a. + Private Healthcare + Car Allowance + Company Benefits
Working Hours: 0800-1700, Monday to Friday, 40 hours per week
Benefits: Car Allowance, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. (Amend as necessary)
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
What you'll do:
- To support and develop the EMCOR UK maintenance team through effective communication, training, and development, to ensure compliance across the account
- Ensuring all works are completed to the satisfaction of the customer and regulatory authorities.
- Monitor risk through appropriate risk management including but not limited to Commercial, H&S and Operational risks, highlighting to the Head of Operations when relevant.
- Working in conjunction with Area Managers, Supervisors and Service Team to monitor maintenance team performance and to ensure continuity and compliance across the Thames Water estate.
- Own and maintain initiatives to identify and implement ways in which compliance can be improved to reduce risk, and downtime.
- Provide full end to end management of compliance processes with service delivery improvement plans and innovation in place aligned to risk management deliverables.
- Effective use of CAFM, EMMA, AMT as per our standard operating procedure.
- Keep up to date with new innovations in marketplace and suggest improvements.
- Ensure that sufficient quality standards are always being maintained.
- Ensure the contracted services are delivered to the agreed specification and standards.
- Ensure a timely response to all requests, fully satisfying customer requirements.
- Ensure implementation & compliance to EMCOR and Thames Water Safe Systems of Work.
- Ensure implementation & compliance of document control.
- Oversee & support the management of all logbooks (where appropriate) ensuring they are always up to date and compliant.
- Engagement and Support to key EMCOR stakeholders to support the service delivery to the Thames Water clients.
- To be part of the management escalation call out Rota.
- To ensure the team have the relevant skills and competencies to complete their job effectively.
- Ensure succession plans are in place for every member of staff.
- Ensure a sufficient AP and CP structure is in place.
- To establish a consistently positive working relationship with your client and end users.
- To ensure all applicable processes are designed and approved, to ensure operational excellence.
- Complete any other reasonable request as instructed by management and leadership team.
- Lead by example and behave consistently, in line with EMCOR UK’s values.