Multiskilled Mailroom Operative - Sky Spaces

• Receive, sort and distribute incoming mail and parcels.
• Book and track incoming courier items using the approved courier management system.
• Ensure all mail items are delivered within the correct timescales.
• Collect and prepare all outgoing mail/parcels from required locations.
• Book outgoing parcels/mail correctly via same-day and overnight platforms.
• Assist with all areas of the Mailroom team including couriers, goods in and mailroom.
• Assist reprographics team when required.
• Complete required mailroom audit checks.
• Maintain accurate records of incoming and outgoing mail, courier items and deliveries.
• Act as a point of contact and advise end users on all aspects of mail and distribution services.
• Respond to telephone and email enquiries professionally, ensuring accurate communication and message taking.
• Take an active part in all training and staff development provided by company and/or client.
• Follow the correct procedures and soft/hardware that are used in the delivery and signing for of accountable items.
• Handle confidential and sensitive correspondence in accordance with company and client confidentiality requirements.
• Engage with and build relationships with end users and client contact.
• Carry out all duties within a timely, professional and polite manner.
• Attend team meetings and/or meetings as requested by the Mailroom Manager, Operations Manager and/or client.
• Be flexible in approach to work patterns and systems to maintain the standards required as an EMCOR UK employee.
• Adhere to all site security procedures relating to deliveries.
• Escalate service issues, delays, security concerns or operational risks to the Mailroom Manager.
• Maintain a professional appearance and conduct at all times when representing EMCOR UK and the client.
• Adhere to any reasonable management requests from line managers or client contact.
• Adhere to Quality, Safety, Health and Environmental policies and procedures on site.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.