PMO Team Leader

Location: Aldermaston 

Salary: up to £35,000 dependant on experience 

Working Hours:07:45 - 16:30 (16:15 finish on a Friday) + 9 day fortnight, every 2nd Friday OFF - PAID! 

Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. 

• Manage the day-to-day operational activities of the PMO function, ensuring effective coordination of workloads, priorities, and service delivery.
• Direct line management of PMO Administrators, including workload allocation, performance management, development, and support.
• Ensure PMO processes, governance procedures, reporting standards, and administrative controls are consistently followed across all projects and activities.
• Track and report on operational KPIs and management information, ensuring targets are achieved and corrective actions implemented where required.
• Produce accurate operational reports and dashboards for Projects SMT and key stakeholders.
• Act as a key operational point of contact for PMO queries, stakeholder engagement, customer service, and escalations.
• Support the management and monitoring of project documentation, workflows, reporting activities, and PMO systems to ensure data accuracy and governance compliance.
• Support operational administration and project financial management activities, including purchase orders, GRNs, timesheets, project tracking, financial reporting and P&L monitoring ensuring accurate data to support project governance and decision-making.
• Manage operational escalations appropriately, ensuring issues are resolved or escalated in a timely and professional manner.
• Identify operational risks, process inefficiencies, and service issues, supporting continuous improvement across PMO governance, reporting, and operational processes.
• Provide operational support and cover for the Business Manager where required.
• Support business continuity across the PMO function during periods of absence, annual leave, or increased operational demand, including undertaking PMO operational and administrative activities where necessary.

Who you'll be: 

• Proven experience working within a PMO, project support, operational support, or governance environment.
• Previous people management or supervisory experience.
• Experience producing reports, KPI data, and management information.
• Strong stakeholder management and communication skills.
• Strong problem-solving skills with the ability to use initiative and make operational decisions confidently.
• Ability to manage escalations professionally and appropriately.
• Strong Microsoft Excel skills including but not limited to reporting, formulas, data manipulation, and pivot tables.
• Ability to work independently, manage competing priorities, and support operational continuity where required.
• Positive, adaptable, and customer-focused approach with a strong “can do” attitude.
• Good understanding of project financial processes, including purchase orders, GRNs, cost tracking, forecasting, financial reporting and P&L principles.
• Ability to interpret project financial and P&L information to identify risks, performance issues and areas requiring attention.
• Full UK Driving Licence. 

• Industry leading maternity & paternity policies
• Refer a friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive learning & development opportunities, including opportunities for progression
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
• Bike To Work Scheme
• Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
• Dental scheme
• Access to health assessments
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries