Location: Clearwater Court, Reading City Centre
Salary: £19,170 per annum
Working Hours: 0800-1400 OR 1200-1800, shift rotation, 30 hours per week.
Contract Type: Permanent Full Time
Benefits: 20 days holidays + Bank holidays + Holiday Buy Scheme - up to 5 days, Discount Shopping, Gym, Days Out, Extensive Learning & Development opportunities - including opportunities for progression.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
We are seeking a highly professional and polished Corporate Receptionist to be the welcoming face of our organisation. This is not just a front desk role — you will be representing the company to high-profile visitors, clients, and stakeholders, ensuring a first-class service and seamless front-of-house operation.
What you'll do:
Front of House Excellence
• Greet and welcome all visitors, clients, and contractors in a warm, professional, and courteous manner.
• Ensure visitors are signed in, provided with passes, and introduced to their hosts promptly.
• Maintain an immaculate and organised reception area at all times.
Client & Visitor Experience
• Provide a premium standard of service at every interaction, ensuring visitors feel valued and respected.
• Assist teams with any requirements.
• Anticipate visitor needs and proactively resolve any queries.
Professional Communication
• Answer and direct calls in a clear, polite, and efficient manner.
• Manage the reception inbox, responding promptly to enquiries.
• Liaise with internal teams regarding meetings and visitor logistics.
Administrative & Facilities Support
• Manage incoming and outgoing deliveries in line with company procedures and GDPR requirements.
• Report any maintenance or cleaning issues to help desk.
Security & Compliance
• Follow strict site access control and visitor management procedures.
• Ensure all health & safety and GDPR guidelines are upheld.
• Monitor visitor and contractor movements to maintain site security
Skills & Experience Required
• Proven experience as a receptionist, front-of-house, or in a client-facing corporate role.
• Exceptional interpersonal and communication skills, both face-to-face and over the phone.
• Highly organised with the ability to prioritise and multitask in a busy environment.
• Immaculate personal presentation and a professional demeanour.
• Proficiency in Microsoft Office and confidence using booking/visitor management systems.
• Ability to maintain discretion and confidentiality at all times.