Location: Mobile covering Gosport, Fareham, Southampton, New Forest, Eastleigh, Andover.
Salary: up to £40,000 p.a. + On Call payments + Company Van
Working Hours: Monday-Friday, 0800-1700
Contract Type: Full Time Permanent
Benefits: 25 days holiday plus bank holidays, Flex Benefits access (discounts for gym, shopping leisure), EAP, Learning and Development opportunities and more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
To provide a professional and efficient service to the customer and the EMCOR management team in the delivery of a Term Maintenance Contract to Hampshire County Council covering planned and reactive activities in line with contractual requirements, Service Level Agreements and Key Performance Indicators, primarily for the sites electrical systems and associated equipment replacement across Hampshire, predominantly the Western area of the county.
What you'll do:
- Support your line manager in the day-to-day implementation of EMCOR policies, procedures and standards necessary to maintain the integrity of ongoing operational activities and provide a high-quality service to customers
- Delivering contractual requirements through effective organisation, planning and communication
- Accurate submission of documents with correct utilisation of digital tools available to deliver an ‘audit-ready’ output
- Monitor the progress of assigned tasks, ensuring that works are completed according to the agreed plan of work and to the satisfaction of the customer
- Ensure that all Safe Systems of Work and Risk Assessments have been read and understood and that they are appropriate for the task in hand and produce task specific risk assessments as required
- First fix and solutions-based approach to problem solving.
- Provide regular updates to the EMCOR Management team and the contract helpdesk team
- Liaise with Hampshire County Council (HCC) engineering team, particularly the electrical surveyor, on a regular / as needed basis
- Ensure that the client’s CAFM system (Concerto) is updated to reflect job status on reactive and maintenance tasks in a timely manner
- Effective management of work in progress (WIP)
- Attend sites for surveys and/or meetings as required
- Adaptable to the demands of workload and contract scope.
- Assist in other ad-hoc functions within the account within skills level, training and experience on an as required basis
- Form part of the “Out of Hours” Call out Rota.
- Carry out reactive work under working at height regulations.
- Ability to adapt behaviour and approach across a diverse range of operating environments and client departments
- Develop positive relationships with all clients and colleagues and work collaboratively within a mobile team of field and office-based staff.
- Able to demonstrate a proven track record with (post apprenticeship) experience of planned maintenance, electrical fault finding, repairs and minor installation works.
- Clear/Clean DBS check needed.